Frequently Asked Questions
These answers are designed to clarify our role, our legal boundaries, and how the service works in practice for MSMEs exploring structured banking support.
Are you a loan agent or DSA?
No. BankEase Solutions is an independent third-party support consultancy focused on MSME banking documentation, readiness, and advisory support.
Do you arrange loans?
No. We do not arrange loans, syndicate facilities, or act as a loan brokerage business.
Do you guarantee sanction?
No. All lending decisions remain with the bank or financial institution. We support readiness, not outcomes.
Do you communicate with banks on behalf of clients?
No. All formal communication and submission to banks remain client-controlled.
What exactly does BankEase Solutions do?
We provide third-party support around MSME banking documentation, renewal readiness, enhancement preparation, banker query support, stock and book debt structuring, CIBIL and ratio review guidance, and optional ongoing banking support.
Is AMC mandatory?
No. AMC or retainership support is optional and begins only after separate acceptance.
What is included in the free initial review?
The free initial review is a preliminary discussion to understand current pain points, likely gaps, and where structured support may help. It is intended to be useful without pressure.
Do you replace my CA or accountant?
No. We complement your existing CA, accountant, and internal team. We do not replace statutory or accounting professionals.
Can you help with renewal support?
Yes. Renewal preparation is a core area of support, especially when businesses want better documentation discipline before review dates.
Can you help with enhancement preparation?
Yes. We can help structure the information, documents, and readiness needed before a client-controlled enhancement request is made.
Can you help before my review date?
Yes. In many cases, the greatest value comes from improving readiness before a renewal or review date becomes urgent.
Do you work only in Kolkata?
No. While we are based in Kolkata, we can support businesses across India where the engagement is suitable for our operating model.
Can you support businesses outside West Bengal?
Yes. We can support businesses beyond West Bengal through structured remote coordination and documentation support.
How do you handle confidentiality?
Client information is handled carefully and used only for support, communication, and service delivery, subject to our privacy policy and engagement terms.
What kind of businesses benefit most from your service?
Businesses with active banking relationships, recurring review pressure, documentation challenges, stock statement issues, banker query delays, or a need for steadier banking discipline usually benefit most.
Still have a specific question?
Send us a short note about your current banking situation and we will point you to the right starting step.
